Privacy Policy

Introduction

This Privacy Policy describes how Virtual Try-On App ("we", "us", or "our") collects, uses, and shares information about you when you use our Shopify application (the "App"). We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

Information from Shopify

When you install and use our App, we may collect the following information from your Shopify store:

• Store name and store owner email address
• Product information (names, descriptions, images, variants)
• Store settings and configuration data
• Usage data related to the App's functionality

Usage Information

We automatically collect certain information about your use of the App, including:

• Log data (IP addresses, browser type, pages visited)
• Device information (device type, operating system)
• App usage statistics and analytics

Customer Data

When your customers use the virtual try-on feature:

• Images uploaded for try-on purposes (processed in real-time, not permanently stored)
• Session data for providing the try-on functionality
• Interaction data with the virtual try-on feature

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain the App's functionality
• To process virtual try-on requests
• To improve and optimize the App's performance
• To provide customer support and respond to inquiries
• To detect and prevent fraud or abuse
• To comply with legal obligations
• To send important updates about the App

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS certificates
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you uninstall the App, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal or compliance purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Data Portability: Request a copy of your data in a machine-readable format
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your data based on the following legal grounds:

• Performance of a contract (providing the App services)
• Legitimate interests (improving our services, fraud prevention)
• Compliance with legal obligations
• Your explicit consent

CCPA Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our App and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of the App.

Third-Party Links

Our App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Shopify-Specific Information

This App is built on the Shopify platform and follows Shopify's data protection standards. For more information about how Shopify handles data, please visit Shopify's Privacy Policy.